Shop policies
Processing Time
The time needed to fill an order varies from 1-3 business days For details, see the processing time displayed at checkout, or on your order confirmation email.
Estimated Shipping Time
USA : 5-10 days
Canada : 3-5 days
Shipping FAQ
Buyers are responsible for providing an accurate and up-to-date shipping address.
If you need to make a change to your shipping address, we will do our best to accommodate you; however, processing begins immediately and there may be instances that your shipping label has been created and cannot be changed.
If an item is not delivered to the buyer because of an inaccurate shipping address, please email us at definitelymineco@outlook.com, and we can begin the process of reshipment. The customer is responsible for the additional shipping cost.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Returns, Refund, Exchanges, & Cancellations
At this time, returns, refunds. exchanges, and cancellations are not accepted.
If there is an issue with your order, please make sure to email help@seethewayisee.com within 10 days of delivery to fix any issues & concerns.