Shop policies

Processing Time

• The time needed to fill an order varies from 1-3 business days For details, see the processing time displayed at checkout, or on your order confirmation email.

Estimated Shipping Time

• USA : 5-10 days

• Canada : 3-5 days

Shipping FAQ

• Buyers are responsible for providing an accurate and up-to-date shipping address.

• If you need to make a change to your shipping address, we will do our best to accommodate you; however, processing begins immediately and there may be instances that your shipping label has been created and cannot be changed.

• If an item is not delivered to the buyer because of an inaccurate shipping address, please email us at definitelymineco@outlook.com, and we can begin the process of reshipment. The customer is responsible for the additional shipping cost.

Customs and Import Taxes

• Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns, Exchanges, & Cancellations

• At this time, returns, exchanges, and cancellations are not accepted.

• If there is an issue with your order, please make sure to email help@seethewayisee.com within 10 days of delivery to fix any issues & concerns.